"Profound lessons made simple by one of the world's greatest teachers. " In this chaotic world of teams, matrix management, and horizontal organizations, it's tougher than ever to get things done. How can you lead when you're not the one in charge? How can you be effective when joint action is needed? You need an edge in order to reach solutions and effectively work with people. introducing the technique of lateral leadership, Getting it Done explains how you can: best help a group formulate a clear vision of the results they want; suggest a course of action; learn from past experiences; ask questions effectively; offer ideas that will be heard, and influence the actions of other through your own behavior. The invaluable skills of lateral leadership enable you to achieve the ultimate goal-successful collaboration.

ROGER FISHER, director of the Harvard Negotiation Project and Williston Professor of Law, Emeritus, at Harvard Law School, is one of the leading authorities on negotiation.